We are the sum of all the conversations we have at work, at home, in our heads. Creating breakthrough change means changing the conversation. Conversation design uses the tools of user experience design to help shape the creative conversations in your company, your team and your self.

I'm exploring how conversations are shaped inside great organizations, teams and communities. I'm interviewing outstanding facilitators, transformative leaders and creatives of all stripes to get at the heart of how we shift patterns in all aspects of our lives. Come along for the journey to the edges of how change is created and sustained.

Coaching and consulting

Design Thinking and Innovation are normally applied to teams and rarely to organizations and seldom to people...a limit that can create more problems than it solves! The tools of experience design can help shape change at any level. If you want to shift a pattern at work, in your team or your life, let's connect.