About Conversation Design
Everyday, at work and at home you're having conversations. Some may be good, some may be painful. Some may be one-sided, some might feel more equal. Most are not designed.
Design just means trying to make things better, on purpose.
In conversation, there can be multiple people involved and time scales vary. Designing conversations skillfully and intentionally means taking a fresh approach to applying the tools of user experience design and design thinking.
about me
The Conversation Factory is Daniel Stillman’s Conversation Laboratory.
Daniel designs conversations for a living, and insists that you do, too.
He works with organizations like Google, Nike and Visa to help them frame and sustain productive dialog, deepen their facilitation skills, and coach them through the innovation process.
He also hosts The Conversation Factory podcast where he interviews leaders, changemakers and innovators on how they design the conversations in their work and lives.
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That's me! Workshop selfies are not mandatory.