Sarah Gallivan Mitchell on Not Listening to all your users at Once.


Today I talk with Sarah Gallivan Mitchell, Product Owner of in-car interfaces at Faraday Future, a company focused on the development of intelligent electric vehicles.

Sarah is an Ace product designer and it was a lot of fun to talk with her about her work through the lens of conversation design. We touch on some big questions, like “How can software be sincere?” and “What’s the difference between manipulation and Modulation?” And “Why you shouldn’t listen to all of your users all of the time”

Show Notes

Sarah’s IxD17 Talk:

Talk  slides are here:

And content is here:

Ixd17 link (video to come)

Faraday Futures

Discussing Design

Crossing the Chasm

Death Talk from IxD17

Agile Introduction

Active Listening


The Easy Hard Problems:

Paul Pangaro’s IxD17 Talk